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Capterra Reviews

Software reviews from verified professionals on Capterra's software directory.

4.4
avg · 28 reviews
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MF
Matías F.
Founder, Anunzi · Apr 2026
Capterra

Condensed video production workflow from 2 days to half a day

We use ElevenLabs to power AI voice assistants and voice-over short videos for social. Scripts in, high-quality audio out, minimal cleanup required. Voice generation is the most humanlike we've tested. It has condensed the workflows of planning, recording, and post-production into a single step.

API / AgentsWorkflow
CP
Creative Projects User
Verified Capterra · Mar 2026
Capterra

Evolved into a full audio workstation throughout 2025

Having spent significant time using ElevenLabs throughout 2025, I've seen it evolve from a simple TTS tool into a comprehensive audio workstation. It remains the industry leader for emotional realism. One pain point: unused credits don't always roll over depending on your plan.

Voice QualityPricing
VC
Voice Clone Fan
Verified Capterra · Feb 2026
Capterra

Voice cloning makes my whole creative process faster and easier

I had a wonderful experience with ElevenLabs. The voices are incredibly realistic and the clone voice feature really makes the process faster and easier. It's easy to use, supports multiple languages, and is very polished overall.

Voice CloningCreator
SW
Sheena W.
Communications · Jan 2026
Capterra

Amazed by the quality — I haven't found any cons yet

The video generation from existing photos and the voiceover library is amazing. I am genuinely amazed by the quality and the pricing is very reasonable. I haven't found any cons yet. The voices sound like actual people talking.

Voice QualityValue
HU
Heavy Usage Critic
Verified Capterra · Dec 2025
Capterra

Credit system too expensive compared to competitors

ElevenLabs is one of the most realistic voice options available. However, the credit system is too expensive in terms of words allowed for each plan. I have seen other software where significantly more credits are given for the same price.

PricingCredits
JP
Junior Python Dev
Information Technology · Nov 2025
Capterra

Eleven v3 engine is exceptional — highly recommended for TTS

I would highly recommend ElevenLabs for Text-to-Speech generation and challenge anybody not to find the Eleven v3 engine to be exceptional for this purpose. The music tool occasionally misses nuances but the TTS is outstanding.

Voice QualityAPI / Agents
HS
Hasmukh S.
IT Services · Oct 2025
Capterra

Easy to use, polished, and realistic voice cloning

Overall a wonderful experience with ElevenLabs. The voices are incredibly realistic and the clone voice feature makes the process faster and easier. Easy to use, reasonable support for multiple languages, and very polished.

Voice CloningCreator
CE
Capterra Educator
Education · Sep 2025
Capterra

Would love wider accent range and more language coverage

The TTS is the most expressive I've found. I'd love a wider range of accents within some languages. Hebrew would be valuable for my use cases specifically. The music tool occasionally misses prompt nuances as well.

Voice QualityFeatures
RF
Realistic Audio Fan
Creative Industry · Aug 2025
Capterra

Audio quality that sounds like a real person talking

The voices are so realistic — it sounds like an actual person talking. Voice cloning is my favorite feature because it is not only fun but very helpful. It supports many other languages and all of them sound great and realistic.

Voice QualityVoice Cloning
CO
Credit Rollover Critic
Business · Jul 2025
Capterra

Industry leader but unused credits don't roll over

One of the biggest pain points is that unused credits don't always roll over depending on your plan. If you have a slow month, you effectively lose the value you paid for. This feels like a deliberate design choice to extract more revenue.

CreditsPricing
AF
Anunzi Founder
Marketing Tech · Jun 2025
Capterra

Industry-leading voices with room to grow in accents and music

Industry-leading voices with room to grow in accents, languages, and creative controls for the music feature. For voice AI it's a 4-star product. The music creation works well for simple cues though prompt sensitivity could improve.

Voice QualityFeatures
CT
Content Team Lead
Marketing Agency · May 2025
Capterra

Transforms how content teams approach audio production

The platform is used by content teams creating narration and localized media, marketing teams producing explainer videos, and education teams building e-learning materials. For our content team it has transformed how we approach every audio project.

CreatorWorkflow
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